Shipping Policy
Effective for Orders from the United States (USA)
Thank you for shopping with Veronovacase! By placing an order on our store, you agree to the shipping policy outlined below.
Domestic Shipping (USA)
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Shipping Fee: We offer FREE shipping on all orders within the USA.
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Handling Time: Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
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Transit Time:
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Premium Shipping: 4–12 business days
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Free Shipping: 7–21 business days
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International Shipping
We ship worldwide, including to the following countries:
United Kingdom, Canada, Australia, New Zealand, Germany
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Premium Shipping: 4–12 business days
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Free Shipping: 7–21 business days
Europe
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Premium Shipping: 7–21 business days
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Free Shipping: 15–41 business days
Asia
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Premium Shipping: 11–28 business days
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Free Shipping: 16–45 business days
South America
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Premium Shipping: 11–28 business days
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Free Shipping: 16–45 business days
Change of Address
We cannot change the shipping address once the order is in transit.
If you need to make a change, please contact us within 24 hours of placing your order at:
Email: support@veronovacase.com
Phone: +1 813-358-7514
Order Cancellations
We accept cancellations before your order has been dispatched.
If your order has already been shipped, please refer to our Refund Policy.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
Please allow up to 48 hours for the tracking information to become available.
If you do not receive your order within 5–8 days after receiving the shipping confirmation, contact us with your name and order number so we can assist you.
Damaged Packages
If your parcel arrives damaged:
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If possible, refuse the delivery and notify us immediately.
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If you received the damaged package, contact our customer service for assistance on the next steps.
Contact Information
Email: support@veronovacase.com
Phone: +1 813-358-7514
Business Address: 501 E Kennedy Blvd Suite 1400, Tampa, FL 33602 United States